Ports & Harbors - Publications
PORT PRICING: A PROCESS
by Thomas J. Dowd
Despite the importance of port pricing, in most ports, the pricing
process is more of an art form than a science!
Contrary to "common wisdom," there is a
simple and logical
port pricing process. This existing traditional financially-based
process works very well in theory, However, in practice, it does
not adequately address the current port pricing dilemma since it
concentrates on internal factors and ignores external ones.
This paper will shed light on the port pricing arena,
which seems to be constantly in the shadows, by providing an overview of the
subject of port pricing and a guide to effective port pricing practices.
The cooperation and support of the American Association of Port
Authorities (AAPA),
especially the AAPA's Finance and Commerce Committees, and numerous Canadian
and U.S. public port authorities in this Washington Sea Grant funded research
project are gratefully acknowledged.
Introduction
Public port authorities provide services and lease facilities for a
price. The
total of these prices equals the Operating Revenues of a port. Operating Revenues
are the major source of revenues at virtually every public port authority in
North America. Thus, the success or failure of a port's pricing strategy is a
major determinant of a port's viability.
Initially, when most public port authorities were formed, they
relied on Some
form of subsidy (e.g. tax revenue, monetary grants and/or allocations, land grants,
general obligation bonding authority) to cover capital and/or operating expenses.
Today, some of those subsidies have been eliminated, some have been or are being
reduced and many, if not most, of those that remain are under threat of reduction
or elimination. This has forced public port authorities to emphasize the commercial
side of their operation and deemphasize the bureaucratic/governmental public
agency side. This increasing emphasis on the “business side" means
a much greater reliance on Operating Revenues. With this focus on Operating Revenues
comes a tremendous pressure for public port authorities to price services and
facilities to generate a profit or, at the very least, provide for self-sufficiency!
A major challenge for public port authorities in the 1990's will be
to act more
like a business. For some ports, meeting this challenge will determine their
survival!
The Environment
Over the years, the North American port pricing
arena has changed and ports have
had to adjust to these changes in order to remain viable. Three of the most
important changes are:
- Port pricing has significantly diminished as an effective means to influence
the actions of either carriers or shippers. Items out of the port's control (e.g.
systemwide intermodal considerations, single bill of lading relationships, in-port
time for vessels, labor work rules, and carrier strategic considerations) have
become high priorities on carrier/shipper agendas. Today, pricing of port services
or facilities is often not a high enough priority on these agendas to actually
influence decisions.
- Port pricing has undergone a series of significant market-driven changes that
have dramatically altered the way that' ports price their services/facilities.
For example, historically wharfage, dockage, and demurrage were the major components
of a port's tariff and revenue sources, but today these have been replaced by
terminal leases and time/ volume agreements. In some ports, wharfage and dockage
charges exist primarily as a funding mechanism for terminal leases and other
agreements.
- Customer relationships within the port have changed dramatically; lessor/lessee
has replaced port/customer, and longterm agreements have replaced the ship by
ship relationships. These long-term agreements have actually limited pricing
options/alternatives for many ports.
Thus, the last decade has seen changes that have very
significantly altered the
effect of port pricing on carrier/shipper decisions, the way in which ports relate
to their customers, the tools that ports use to price services/facilities, and
the alternatives/options available in the port pricing arena!
The Players
Pricing is not the sole responsibility of the marketing
department, nor is it
the sole responsibility of the accounting department or any other single department
or person. Each department, the executive director, and the Board all have some
level of input into the port's pricing arena, and by involving these players
early in the pricing decision process, conflicts can be recognized and dealt
with. It is important to remember that the influence input and its weight in
the ultimate pricing decision change constantly.
On a microlevel, if capacity is not a constraint and the port
has significant
excess capacity, it might be very appropriate for the marketing department to
exercise a major influence on the pricing of a service/facility. Conversely,
if capacity is constrained, the influence of the marketing department would diminish.
In effect, supply and demand (competition) determine the relative strength of
the various players in the port pricing arena.
On a macrolevel, it is virtually impossible for any public port
authority to
do effective pricing without some policy guidelines! The Board must provide leadership
by formulating policy guidelines in order for a port to function efficiently
in the pricing arena.
Creation of policy guidelines should be a part of the strategic
planning process.
These guidelines should include the definition of target customers and business
segments as well as indicators for appropriate Return on Investment (ROI) range
levels. Without these guidelines, virtually every project or customer is of equal
importance, and this eventually forces the Board to make all the ultimate pricing
decisions. Additionally, without appropriate policy direction from the Board,
the executive director and port staff will be forced to waste time and resources
following up every prospect with equal effort. Thus, a clearly articulated pricing
strategy is mandatory for any successful public port authority.
Pricing Strategy
Port Pricing can not be dealt with in isolation since Pricing
is a major factor
in the implementation of a port's strategic plan. Pricing must be viewed as one
element in a much broader port management concept. This concept has three elements.
The first is a port's planning and development philosophy and a port's goals
or objectives. The second is a port's investment criteria and policies. The third
is a port's pricing policies and techniques.
These three elements are closely interrelated. Significant
change in anyone of
these three elements directly affects the other two elements. This means that
a port's Pricing approach should be supportive of the port's overall objectives,
be consistent with the port's development and planning philosophy, and be a logical
extension of the port's investment criteria and policies.
There are three basic approaches that ports consider in
formulating their Pricing
policies. The first is a purely economic approach, which argues for marginal
cost Pricing. The second is a financial approach, which argues for prices to
be set to recover fixed and variable costs and provide an adequate rate of return.
The third approach is a public enterprise approach, which argues for prices to
be set to recognize the need for the port to be a means to foster local development
and existing local, regional and/or national economic activities. The third approach
usually requires subsidization by taxpayers or other port customers.
The economic approach would be used by ports that are primarily
concerned with
being self-supporting (breaking even). The financial approach would be used by
ports that Want to maximize profit as their main port goal. The public enterprise
approach would be used by ports that are primarily concerned with maximizing
throughput and Can afford to subsidize certain operations and functions in order
to capture cargo.
Each of these approaches has its own strengths, but their basic
requirements
are often in conflict. The resolution of this conflict is the first step toward
formulation of a pricing policy that is each port's foundation for rationally
Pricing facilities or services.
There is no single Pricing approach that is accepted and'
applied uniformly
by all ports. Nor can it be said that there is a "best approach."
Ports are different and these differences are reflected in the
pricing approach or combination of approaches that they use.
There is nothing inherently desirable or undesirable in this
diversity and lack
of uniformity in pricing. The only thing that is mandatory for a successful port
Pricing policy is that it be supportive of the port's planning and development
philosophy and objectives and the port's investment policies and criteria. As
simple as this may sound, it is probably one of the most complex management decision
areas for any port.
Port Pricing Process
Before one commences this process, it is necessary to answer
affirmatively a single question-"Does this piece of business fit into the port's strategic
plan?" If the answer is yes, the port should proceed. If it is no, then
the port must determine if the strategic plan should be changed to accommodate
it (such action would occur only after extensive study and discussion) or
make the decision to reject the business. Unfortunately, many ports do not
feel sufficiently comfortable with their strategic plan to make this latter decision.
There are three phases in the port Pricing process: the
internal examination,the external examination or "Reality Check," and the
determination.
Internal Examination
The internal examination is the first phase. This first phase
in the port pricing process provides a valid method of calculating the internal cost/expense based
price or price range. The product of the internal investigation phase is the benchmark price.
There are four steps in this phase, each of which involves the
calculation of
an element of the benchmark price formula. The benchmark Price is a price that
would generate sufficient gross revenue to cover all direct and indirect costs
associated with the delivery of a service Or facility to the customer. These
steps are: historical costs, imputed costs, return on investment, and sensitivity
analysis.
Historical Cost: The first step is the calculation of the historical costs
(both direct and indirect) of providing the service or facility.
Historical costs are: (1) direct depreciation expenses on
existing facilities/equipment
and depreciation or amortization expenses on facilities/equipment to be constructed
or acquired; (2) direct maintenance expenses for facilities/ equipment including
amortization of contingency funds; (3) direct tax and insurance expenses; (4)
direct and indirect terminal operating expenses; and (5) administrative and general
expenses including indirect depreciation, maintenance, taxes and insurance as
well as some share of the port's general and administrative expenses.
If any of these expenses are passed on to the customer through
lease provisions
or in the articles of any usage or throughput agreement, or if any of these expenses
are not applicable (e.g. terminal operating expenses on a terminal to be operated
by a lessee or contract terminal operator), these expenses should be eliminated
from the above formula.
Imputed Cost: The second step is the calculation of imputed costs. Imputed
costs are unreimbursed and often unrecorded benefits provided by an outside entity
(e.g. fire, police, computer, or other services).
Return On Investment: The third step involves computation of return on
investment (ROI) for both land and facilities/equipment.
Basing these ROI computations on market or replacement value
rather than book value is more realistic, even though establishment of market or replacement value
may pose a problem for the port.
Sensitivity Analysis: The calculation of historical cost, imputed cost, and
return on investment requires that certain assumptions be made about various cost elements.
These assumptions take the form of estimates or educated guesses about the applicable
amounts/percentages of certain costs and/or whether to include a cost item in
the benchmark price formula at all.
Despite the fact that the analyst bases these assumptions on
the best available information, these assumptions may lead to understatement or overstatement of
the costs. Thus, it is important for the analyst to state clearly the critical
underlying assumptions used to calculate the cost estimates and to test how sensitive
each is to the calculation of the benchmark price.
The price per unit of cargo or the normal published tariff rate
is the benchmark
price (historical cost + imputed cost + return on investment, tempered by the
sensitivity analysis) less any applicable usage revenue (e.g. dockage, wharfage,
storage charges) divided by the throughput volume.
A major controlling factor in the successful execution of the
internal examination
phase of the port pricing process is the port's own accounting system! ln order
to gain the maximum benefit from this first phase, a port must have a fairly
sophisticated cost accounting system. The system must be able to identify the
various cost computation components (e.g. costs by line of business, function
and/or facility). For many ports, the absence of or lack of sophistication of
the cost accounting segment of their accounting system may make it difficult
to accurately establish a benchmark price!
Container Terminal Leasing/Pricing Methods and Their Economic Effects, a
paper in the Washington Sea Grant "Port Management Series," provides
additional information about container terminal leasing and pricing.
Usage Pricing for Public Marine Terminal Facilities, published by the U.S. Department
of Transportation, Maritime Administration, provides a comprehensive explanation
of the elements used in the calculation of dockage and wharfage tariff charges.
External Examination or Reality Check
The product of the first phase of the port pricing process is
the benchmark price," a
specific number or numerical range that, if used, would ensure that the port
will cover all direct and indirect, depreciation and debt service expenses and
earn a profit. In the "ideal world," the port would charge the customer
the benchmark price and prosper. Since the "ideal world" seldom
exists for ports, the next phase is designed to subject the benchmark price
to a series of tests that will determine its applicability/ usefulness.
This series of tests is known as the Reality Check! Just as the
first phase of
the port pricing process concentrates on internal factors (e.g. actual, anticipated
or estimated expenses and a target ROI), the second phase concentrates on external
factors (e.g. strategic goals and objectives of the port, competition, business
conditions).
There are two steps in the external examination/Reality Check
phase: consideration and negotiation.
Consideration: This step involves listing and
prioritizing the various elements that might affect the port's ultimate pricing decision.
These factors would include at least the following:
availability of excess capacity;
cash flow requirements; competitive situation of the port versus other ports
capable of and/or willing to take on the business; economic/political implications
(e.g. regional, local, and, especially in Canada, national economic goals/objectives),
growth management impacts (e.g. utility, road, rail, and mass transit concerns);
and environmental implications.
Once all factors have been recorded, it is necessary to weigh
each and eventually
prioritize them. This prioritization allows the port to move into the next step
in this phase, negotiation.
Negotiation: This step is the most difficult
one for most ports. It requires
that representatives of the port and customer meet to discuss the port's proposed
price for the service/facility. This price can be the benchmark price or the
benchmark price modified by the appropriate external factors.
In any event, the potential customer will most likely make a
counteroffer or
reject the initial port price offered. At this point, the port enters negotiation
with the customer. The possible tactics/strategies for price negotiation are
numerous, and the specific situation will dictate which the port will employ.
However, prior to each round of negotiation, the port should
examine the priorities of the various external factors as well as the potential effect that the
new price offer may have on the port's other facilities/cargos and the port's overall
financial condition.
Negotiation is a rational process not an emotional one!
Determination
This phase involves approving the negotiated price. Normally,
if the port has a well articulated pricing policy, the ultimate decision on most prices can be
approved at the executive director level.
However, if the port lacks such a policy or is faced with a
reservation of price approval power on certain or all ultimate price decisions, these decisions
will be made at the commissioner level.
If the ultimate pricing decision will be made by the
Commission, it is necessary that a formal staff recommendation and supporting documentation be
made available to the members prior to their voting!
The Tariff Rate
There is a general assumption that the rates published in the
port's official tariff apply to all customers. That is an incorrect assumption!
At best, a published tariff rate is the benchmark price, less
usage revenues
(e.g. preferential berthing charges), divided by estimated throughput. At worst,
it is a random number, arrived at without any study of expense data, that appears
to be in line with the tariff rates published by competing ports.
In fact, published tariff rates are an effective and flexible
marketing tool.
These rates are often a starting point for negotiation of a time/ volume agreement,
a first or last port of call status agreement, or an increase in throughput from
a carrier or shipper. This is a very valid use of these rates since, in most
cases, they have not been subjected to any analyses of economy of scale profit
potential or contracted time/volume effects on expense levels.
It is extremely important to remember that, if at all possible,
any deviation
from a published tariff rate should be allowed only if there is a written agreement
between the port and carrier/ shipper spelling out exactly what guarantees of
additional throughput or other considerations are being made to justify such
a deviation. Ports must recognize that any deviation from a published tariff
rate is a valuable consideration that should be traded (not given) away.
Conclusions
There are many areas that must be better understood by ports
before they can perfect their pricing techniques.
One of most important of these areas is the port vs. port
negotiating tactics
of some carriers! shippers. At this time, port competition is a fact of life
and can not be ignored! But in many cases, carriers, shippers, and other customers
use this competitive situation against ports. Playing one port against another
seems to be a normal negotiating technique. Unfortunately, in many instances,
this tactic is very effective in removing port goals/objectives and an appreciation
of actual costs from the port pricing decision agenda and replacing them with emotion.
When this happens, ports bid blindly in order to get a specific customer and
the customer usually gets the services/facilities at a subsidized rate. One often
wonders if the port that eventually obtains the business is the winner or the
loser!
The process outlined in this paper will facilitate the port's
pricing of both
services and facilities. It will help ports price in a logical and economically
sound manner as part of an overall strategy, provide a means to give due consideration
to both the internal and external factors affecting the pricing arena, and move
towards a more businesslike internal environment.
About the Author
Thomas J. Dowd, FCIT, is a Sea Grant Port Industries Specialist
and Affiliate Professor (Port Marine Transportation Management) with the School of Marine Affairs
at the University of Washington.
Support for publication of this report was provided in part by grant number NA89AA-DSGO22,
project A/FP-7 (Marine Advisory Services) from the National Oceanic and Atmospheric
Administration to the Washington Sea Grant Program.
No part of this publication may be reproduced in any form without written permission
from Washington Sea Grant.
Other Port-related Publications
Port Capital lnvestment Decision-making: A Process
by Thomas J. Dowd and Candace Jonson
WSG-AS 91-23
Container Terminal Productivity: A Perspective
by Thomas J. Dowd and Thomas M. Leschine
WSG-AS 89-5
Considering Strategic Planning for Your Port?
by Thomas J. Dowd
WSG-AS 87-3
Container Terminal Leasing/Pricing Methods and Their Economic Effects
by Thomas J. Dowd
WSG-AS 84-2
Port Management Control System: A Simplified Decision-making tool
by Thomas J. Dowd
WSG-AS 83-2
For information about these and other marine-related publications, request a
catalog from:
Washington Sea Grant
3716 Brooklyn Ave. N.E.
Seattle, WA98105
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